Frequently Asked Questions
Get answers to common questions about our land registry platform, verification process, and more.
General Questions
What is Mappid?
Mappid is a transparent land registry platform that helps verify and secure land ownership records using modern technology. We provide tools for land verification, documentation management, and stakeholder collaboration.
How does the verification process work?
Our verification process involves multiple steps: document submission, review by authorized validators, boundary verification, and final approval. Each step is tracked and documented to ensure transparency and accuracy.
Is my information secure?
Yes, we use industry-standard encryption and security measures to protect your data. Access to sensitive information is strictly controlled and all transactions are logged for security purposes.
Registration & Documentation
What documents do I need for verification?
Required documents typically include proof of ownership, land survey records, tax documents, and government-issued identification. The exact requirements may vary based on your location and property type.
How long does the verification process take?
The verification timeline varies depending on document completeness and complexity. Typical processing time is 2-4 weeks, but may be longer for complex cases or if additional documentation is required.
Can I track my verification status?
Yes, you can track your verification status through your Mappid dashboard. You'll receive notifications at each stage of the process and can view detailed progress updates.
Technical Questions
What file formats do you accept?
We accept PDF, JPG, PNG, and TIFF formats for document uploads. Files should be clear, legible, and under 10MB in size. For large documents, you can split them into multiple files.
How do I update my information?
You can update your information through your account settings. For changes to verified land records, you'll need to submit a change request with supporting documentation.
Is there an API available?
Yes, we offer a REST API for enterprise customers. The API allows integration with existing systems and automated access to verification services. Contact our sales team for API access.
Still have questions?
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